Terms & Conditions

Important Policy Information:

Prepaid Reservations (Vouchered or E-Vouchered)

Additional Driver Option is NOT included at this location.

Minimum age is 21 and maximum age is 99 years. Drivers between the ages of 21 and 24 years will incur an additional fee, estimated at U$6.00/day.

Present a Driver’s License from country of origin. If renter’s Driver’s License is not in English or Latin characters, an international driver’s permit or notarized translation is required along with a Credit Card and Passport from Country of origin. Local Residents may not rent with the rental plans offered in this platform.

Credit Cards accepted: American Express®, VISA®, Mastercard® - Minimum approval on a credit card will be $350 to cover the deductible in case of loss or damage of the rental vehicle.

Debit Cards or Cash are NOT accepted at time of rental. Accepted only for payment at the end of the rental.

Collision Damage Waiver (CDW-TP) included and has a deductible of $350.00

If not included in the voucher, renters will be offered OPTIONAL items at time of rental. Please review final Rental Agreement charges prior to signing. All Signed Charges are FINAL.

Contact you booking agent to modify or cancel your reservations. There are NO REFUNDS FOR PARTIALLY USED VOUCHERS. Administrative Fees may apply for refunds qualified refunds.

One-way drop-off charges, other taxes and fees may apply at the counter at the time of rental.

 

Terms and Conditions – Jamaica

Infant Seat, Child Safety Seat and Booster Seat – Alamo offers child restraint systems that conform to government standards. Infant Seats are rear-facing seats recommended for infants 5 – 20 lbs. Alamo also offers Child Seats and Booster Seat for older children.

GPS Navigation Device – Alamo offers GPS navigation devices available at time of rental.

Cell Phone – Available at this location at the time of pick up

Collision Damage Waiver – Theft Protection (CDW-TP)

Collision Damage Waiver w/Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle.

You may purchase optional CDW-TP for an additional daily fee, which reduces your responsibility of damage to the vehicle. This waiver is subject to conforming to the terms and conditions listed on the rental agreement and jacket, which if breached will invalidate the coverage/waiver provided.

The CDW-TP covers the rental vehicle in case of accident, fire, theft and total loss. It does not cover any damage to the tires of the rented vehicle. The CDW-TP does have a deductible of $350 for all car classes.

If the renter does not have insurance through a credit card or their personal insurance plan, or they do not purchase one of the protection packages, they will be required to provide an additional deposit or credit card authorization in the amounts below and will be responsible for the full value of damage to the rental vehicle.

$2,000 - Economy, Compact and Intermediate

$2,500 - Standard, Standard SUV and Vans

$3,500 – Fullsize

Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI) The purchase of Personal Accident Insurance is optional and not required to rent a vehicle.

Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for the driver and passenger in the vehicle, with a maximum limit of $25,000. Coverage also includes accidental death and dismemberment coverage of $5,000 and personal effects up to $1,000.

Tire & Windshield Protection (TWP)

Tire & Windshield Protection (TWP) Tire protection waives the customer’s liability in the event of damage to the vehicles tires due to bad road conditions.

Additional Protections – Super Collision Damage Waiver (SCDW)

Super Collision Damage Waiver (SCDW) is not insurance. The purchase of SCDW is optional and not required in order to rent a vehicle.

You may purchase optional SDCW for an additional daily fee, which reduces your responsibility of damage or theft to the vehicle. This waiver is subject to conforming to the terms and conditions listed on the rental agreement and jacket, which if breached will invalidate the coverage/waiver provided.

The SCDW includes Theft Protection. The SCDW covers the rental vehicle in case of accident, fire, theft and total loss. The SCDW does have a deductible of $250.

If the renter does not have insurance through a credit card or their personal insurance plan, or they do not purchase one of the protection packages, they will be required to provide an additional deposit or credit card authorization in the amounts below and will be responsible for the full value of damage to the rental vehicle.

$2,000 - Compact, Economy and Intermediate

$2,500 - Standard, Standard SUV and Standard Van

$3,500 – Fullsize

Additional Driver

· All additional drivers must meet all rental requirements.

· Additional drivers must appear at the rental counter with the primary renter.

· Additional drivers must sign the rental agreement.

· An additional daily fee may apply for any Additional Drivers.

The additional driver can only be added to the contract at the pickup location.

Age Requirements

Minimum age to rent a vehicle is 21, and maximum rental age is 99 years. Drivers between the ages of 21 and 24 will incur and additional daily free.

Cross Border Policy

Driving is restricted within the country of Jamaica Only

One-Way Rentals

All one-way rentals must be booked in advance and are subject to availability. One-way charges apply and are payable at time of rental. One-way charges cannot be prepaid.

Renter Requirement

Must meet the location's minimum age requirements.

Present a valid driver's license.

International drivers must provide a valid license from their country of residence. In addition to the driver’s license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the driver’s license is in characters other than Latin, an International permit is required, or a Notarized English Translation is accepted.

Present a major credit card in renter's name at the time of rental

Payment Policy

A passport in addition to a credit card, with available credit and in the renter's name, must be presented at the time of rental. The signature on the back of the card must match the name imprinted on the front. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction.

Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®

The authorization placed on the renter's credit card will be the deductible amount of Damage Waiver and Damage Waiver with Theft, depending on the car class selected, plus the cost of the rental. This authorization amount may be used toward damages of vehicles or late charges. See the policies for CDW, SCDW and CDW-TP for deductible amounts by car class.

If the renter has insurance coverage through a credit card or their personal insurance plan, they will have an authorization charge of $150 plus the cost of the rental. 

If the renter does not choose to purchase one of the protection packages or does not have insurance coverage through a credit card or their personal insurance plan, they will be required to provide an additional deposit, in the form of a credit card authorization, in the amounts below plus the cost of the rental.

$2000 - Economy, Compact, and Intermediate

$2500 - Standard, Standard SUV and Standard Van

$3000 - Fullsize

Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®,  Discover® logo. Debit/Check cards are not accepted at this location.

Cash is accepted at this location.

Refueling Policy

As a customer, you have a choice as to how you would like to pay for fuel.

Option 1 - Prepay Fuel

This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at a reduced market price.

Option 2 - We Refill

This option allows the renter to pay the location at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.

Option 3 - You Refill

This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

Special Equipment

Infant / Child Seats – Available at additional cost per day

Booster Seat – Available at additional cost per day

GPS – Available at additional cost per day

Fleet Mix

Toyota, Honda

Surcharges

Airpot Fee, Facility Fee, Licensing Fee

Taxes

Sales Tax








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