Costa Rica

Infant Seat

National features child restraint systems that conform to government standards. This is a rear-facing seat recommended for infants 5-20lbs
 

Rate/Day:
US$6.00 
$180 Max
$150 replacement
 

Child Safety Seat

National features child restraint systems that conform to government standards. The convertible seat is designed for infants and toddlers.

Rate/Day:
US$6.00 
$180 Max
$150 replacement
 

Child Booster Seat

National features child restraint systems that conform to government standards.

Rate/Day:
US$6.00 
$180 Max
$150 replacement

GPS Navigation Device

Need help getting around? Try one of our GPS navigation devices that are now available for rent.

Rate/Day:
US$12 per day
$350 Max
$250 replacement

Toll Pass

Toll pass devices are available at the locations for an additonal daily fee. The toll pass allows the customer to breeze through the toll facililites. Just drive thru and take the "fast" lane.

Rate/Day:
$4.00 per day
$16.00 per week
$50 replacement

Collision Damage Waiver
Collision Damage Waiver- Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional in order to rent a vehicle in Costa Rica or the customer can purchase National Protection Package (NPP) which includes CDW-TP. If you purchase CDW-TP, the rental company contractually waives your responsibility for all or part of the cost of damage to, loss or theft of the vehicle during the rental period in Costa Rica unless you invalidate the coverage as provided in the rental agreement.
TWP is included on CDW-TP
A deductible of up to $1000 USD for CDW, and a deductible of $2,000 for Theft Protection will apply.
Please be aware that most auto insurance policies from outside Costa Rica do not provide coverage in Costa Rica. Liability insurance purchased on third party travel websites is not an acceptable form of coverage. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The renter should contact their insurance company prior to arrival with any questions regarding their specific coverage. Further, if the renter provides acceptable proof of current coverage in Costa Rica and declines both CDW-TP and NPP, the renter is responsible for the full value of damage to or loss of the vehicle and an additional authorization on the renter's credit card will be taken at the time of rental in the amount of $500 USD plus the estimated cost of the rental.
Customers with credit cards issued by a Costa Rican bank, who wish to decline CDW must show written proof of coverage toward the rental vehicle 
 
Rate/Day:
$13.00 Mini to Standard SUV
$18.00 Full-size SUV and above
 
The deductible for CDW-TP is $1500 for any damages and $2000 for the Theft Protection.
CDW-TP excludes the tires and windshields, loss of keys, documents and license plates. 
 

Deductible Protection (DP)

Deductible Protection (DP) may be purchased as an additional protection along with CDW-TP and TPL. DP reduces renter's Collision Damage Waiver-Theft Protection and Third Party Liability deductible to $0.

Rate/Day
Rate: $20.95/Day
Deductible: $0
 

Third Party Liability

Third Party Liability (TPL) The purchase of Third Party Liability (TPL) is required by the rental location on all vehicles unless you provide proof of liability coverage or purchase the National Protection Package (NPP), which includes TPL.
Customers can obtain coverage for damages and injuries to third parties, up to the policy limits, under the local rental car company's insurance by purchasing its TPL protection, and such a purchase is required unless the customer presents valid written proof of current liability insurance specifying coverage in Costa Rica or if the customer purchases National Protection Package (NPP) which includes TPL.  TPL provides coverage for incidents which occur during the rental period in Costa Rica. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.
A deductible of $5,000 USD will apply. The minimum deductible is $250 USD.
Please be aware that most auto insurance policies from outside Costa Rica do not provide coverage in Costa Rica. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards are not acceptable forms of coverage. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. The renter should contact their insurance company prior to arrival with any questions regarding their specific coverage.

Rate/Day:
$12.00 Mini to Standard SUV
$17.00 Full-size and up
 
Maximum Deductible: $5000
 

Roadside Assistance Proctection

Roadside Assistance (RSP) - If selected and paid for at the time of rental, Roadside Assistance is available 24/7 without additional charges.
RSP includes towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), and lockout service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
RSP does not include the replacement of lost keys (including remote entry devices), the replacement cost of the key is $500.00 and will be added to the rental agreement.
 

Tire & Windshield Protection
RSP includes towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), and lockout service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.

Rate/Day: TBD

Additional Protection

RSP does not include the replacement of lost keys (including remote entry devices), the replacement cost of the key is $500.00 and will be added to the rental agreement.

Rate/Day:
$45.00 Mini to Standard SUV.
$55.00 Full-size, Premium SUV , Luxury, Pick up and VAN
 

Additional Driver

All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers. 
 
The additional driver can only be added to the contract at the pick up location.
 
Rate/Day: 
$5.00 Daily
 

Age Requirements

Minimum age to rent a vehicle is 21, and there is no maximum rental age.
Drivers between the ages of 21 and 24 will incur an additional daily fee. 
 
Rent/Day: $10.00
 

Cross Border Policy

Unrestricted Driving in Costa Rica. 
Renters wishing to visit Nicaragua or Panama must prearrange at time of rental for a vehicle exchange at the border.  A three (3) day minimum notice is required.
Customers can only rent the following vehicles-  Economy, Compact, Intermediate SUV & Standard SUV
Upon vehicle exchange at the border, the original agreement is closed and a second rental agreement is issued by the other country -same rate is applied. In Nicaragua a vehicle exchange fee totaling $50 USD and in Panama a vehicle exchange fee totaling $150.00 USD will be  assessed.  When the renter returns to Costa Rica, the same process applies plus an additional $50 USD exchange fee.
Renters not planning to return to Costa Rica must notify the rental location in Costa Rica when prearranging the vehicle exchange.
 
Rent/Day: N/A

One-way rentals

All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
 

Renter Requirement

Customers must have a valid drivers license from the country of origin.
Must meet the location's minimum age requirements to rent.
Must present a major credit card in the renter's name at the time of rental.
A customer can drive in country using their drivers licensee from country of origin for up to 60 days. If staying in country longer, they will need an International driving permit. 
International drivers must provide a valid license from their country of residence. In addition to drivers license, if the characters are not in English or Latin Characters an International drivers permit is recommended. If the drivers license is in Characters other than Latin, an International Permit is required or a Notarized English Translation is accepted.
 

Payment Policy

A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction. 
Credit Cards honored: American Express®, MasterCard®, VISA®, Diners Club®
An authorization on the credit card in the amount of $1,000 USD, plus the estimated cost of the rental, will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges. 
Debit/Check cards are only accepted at this location as a form of final payment. Debit/check cards are considered to be any non-credit card with  American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Any other non-credit card without one of these logos is not accepted.
Cash is only accepted at this location as a form of final payment.
 

Refueling Policy

As a customer, you have a choice as to how you would like to pay for fuel.
 
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.  Pre-paid gas is available at 5% less than the local fuel prices
Option 2- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
 
Special Equipment
GPS - $12.00 per day/ replacement fee $350. Only available at San Jose International Airport and Liberia International Airport.
Infant Seat – $6.00 per day. Max $90. Replacement $0.
Child Safety Seat – $6.00 per day/ Max $90/ Replacement $0.
Child Booster Seat – $6.00 per day/ Max $90/ Replacement $0.
NEO - $16.00 per day/max $240/ replacement $400. Only available at San Jose Intl Airport and Liberia Intl Airport
WiFi - $14.99 per day/ replacement $225.
Toll Pass - $4.00 per day/ $16.00 weekly/ $50.00 replacement
 
In case of lost keys, charges up to $800.
In case of lost documents, charges up to $100
 

General

Cars offered: Daihatsu, Suzuki, Toyota, Hyundai

Languages Spoken: Spanish  & English

Driving Side of the road: Right

Advanced Reservation: N/A

Maximum rental: 60 Days

Theft Protection: Included in Collision Damage Waiver and has a deductible of $2,000 USD in case of theft.

Frequent Flyer: No

Surcharges: Airport Concession Fee (ARPT) 13%  (SJO only), Airport Concession Fee (ARPT) 13.75% (LIR only), License Plate Fee (VREG) $1.50 per day, Environmental Fee (OPTL) $.40 per day

Taxes: N/A
 

Delivery & Collection

Customer must pre-arrange delivery/collection  or pick-up/drop off of vehicle in advance 
Delivery/Collection is available at no additional cost for hotels within 20 KM 
Delivery/Collection is available at an additional cost for anything over 20 KM. Additional cost may range from $20- $150
Pick-up & Drop is available at no additional cost between San Jose Airport and the city of Alajuela
Pick-up & Drop is available at no additional cost between Liberia Airport to any nearby Alamo location
 

After Hours

Customer must pre-arrange after hours service in advance 

After hours service is available at some locations 
 

Roadside Assistance

Available 24 hours: Customer must call (506) 2242 7878. In case of accident, customer must complete a police report at time of accident and must report accident to the Alamo location.